Shipping & Returns

Shipping Information 

Each and every order means the world to us, so we’re dedicated to getting your goods sustainably packaged & on the courier as fast as we can. 

(We use recyclable FSC-certified packaging, and courier bags that you can pop in your compost - just make sure you remove the shipping label first!)

Here’s the lowdown on our shipping costs and approximate timings:

New Zealand
Flat rate $7
2-4 business days

Australia 
Flat rate $15
7-14 business days

Please note you’ll need to cover any import taxes (if required)

Free delivery 
We offer free delivery for:
New Zealand  & Australian orders over $150

Returns Policy 2021 (Applies to non sale items only)


We hope you love your With Milk item as much as we do, but we also know that ‘baby brain’ is real, being between sizes is a challenge, and shopping online is often done in the wee hours of the morning when you’re not so bright eyed & bushy tailed.

The good news? We’ve got you covered with our returns policy below:

  • If you're not happy with your item for any reason, please get in touch with Danielle (hello@withmilk.co.nz) within 10 days of delivery. We’ll happily exchange your item(s) for a different size or style, arrange a store credit, or provide a refund as long as the item(s) meet the conditions outlined in our policy. 

  • Once you've had a reply to your email, you need to return your item(s) via tracked courier to the address provided in the email within 7 days. Please note that returned items are to be shipped back at your own cost & With Milk is not responsible for any items lost in the post.

  • Please try on your With Milk item before popping it in the wash, because if you do need to return it, it needs to be in its original packaging & in the same brand new, unworn condition that we sent it to you (along with tags still attached). 

  • We’ll let you know once we’ve received the returned goods and whether or not you’re eligible for an exchange, credit or refund. 

  • All sale items are final sale & cannot be returned or exchanged.

Any questions? Please get in touch.